Netiquette (8)

• Problem: people have had no etiquette training on social networks

  • You know how a baby has no filter?
  • No one has ever taught etiquette on the internet. It’s not just things like eating with your fork and knife. It’s waiting for others to eat and generally not acting like an animal.
  • There are things which are obvious from the outside in terms of politeness that may not be obvious when you’re in the moment

• Solution

  • An in-person level of civility — different from social networks, which re-enforce the wrong mores

• Guidelines (Dos and don’ts)

• Don’t leak private chats

• Don’t use public channels when you have a private one

• Don’t insult or gossip about other members. If you have an issue with them, take it to them directly with your proposed resolution.

• Do clean escalate if there’s an irreconcilable issue. There’s an org chart and a defined way to raise problems within the organization.

https://twitter.com/balajis/status/1415650556375232515

• Don’t attack other people in tech, or who are building things. In general, no internal first strike.

  • Non aggression principle
  • Aggression principle
  • Create tribe, block opposing tribe, cautious with non-tribe, no internal first strike

• Don’t talk to journalists. Think of this as a hard and fast rule. Most people who haven’t dealt with them directly don’t understand what they are like.

• Call to action: complete a quiz on netiquette